Privacy Policy
Last Updated: 6th February, 2026
At TrustedHands Care (“we,” “us,” or “our”), we are committed to protecting the privacy and dignity of our clients and their families. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://trustedhands.care/ or engage with our in-home care services.
1. Information We Collect
We collect information that identifies, relates to, or could reasonably be linked to you (“Personal Information”). This may include:
- Contact Information: Name, email address, phone number, and physical address.
- Health & Care Information: When you inquire about services, we may collect information regarding the care needs, physical condition, or age of the potential client to provide an accurate assessment.
- Usage Data: IP addresses, browser type, and pages visited on our site via cookies or similar tracking technologies.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our in-home care services.
- Respond to inquiries submitted through our “Contact Us” or “Request a Consultation” forms.
- Improve our website and user experience.
- Comply with state and federal regulations regarding home care record-keeping.
- Communicate updates, service changes, or promotional materials (you may opt-out at any time).
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share information only in the following circumstances:
- Service Providers: With caregivers or staff members assigned to your care plan who need the information to perform their duties.
- Legal Obligations: If required by law, such as to comply with a subpoena or protect the safety of our clients.
- Business Transfers: In the event of a merger, sale, or acquisition of TrustedHands Care.
4. HIPAA and Health Privacy
As a non-medical home care provider, we are committed to the spirit of the Health Insurance Portability and Accountability Act (HIPAA). We maintain strict internal protocols to ensure that client care plans and health-related discussions remain confidential and are only shared with authorized family members or designated healthcare representatives.
5. Cookies and Tracking
Our website may use “cookies” to enhance your experience. You can choose to set your web browser to refuse cookies, though some parts of the site may not function properly as a result.
6. Security of Information
We implement a variety of security measures to maintain the safety of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.
7. Your Rights
Depending on your location, you may have the right to:
- Request access to the personal data we hold about you.
- Request that we correct or delete your personal information.
- Withdraw consent for us to contact you for marketing purposes.
8. Third-Party Links
Our website may contain links to other sites. We are not responsible for the privacy practices or content of these third-party websites.
9. Changes to This Policy
TrustedHands Care reserves the right to update this Privacy Policy at any time. We encourage users to frequently check this page for any changes.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
TrustedHands Care 654 Ogala Drive Westfield, IN 46074 Phone: 317-601-9899 Email: in**@**********ds.care Website: https://trustedhands.care/