About Us
We believe that every individual deserves accessible care that honors their independence and personal choices.
About us
We specialize in non-medical personal care services
TrustedHands Care Agency is a state-licensed, locally owned, and independently operated in-home care provider based in Westfield, Indiana. We specialize in non-medical personal care services for seniors, individuals with disabilities, and anyone in need of extra support to live safely and independently in the comfort of their own home.
TrustedHands Means Just That
We chose the name TrustedHands because we understand that letting someone into your home is a big step. We don’t take that lightly. We aim to be the hands you trust the hands that care when you can’t be there. So, we built TrustedHands to be different:
- Person-centered care, not task-based care.
- Genuine relationships, not just service delivery.
- A team culture based on values, not quotas.
What Makes Us Unique
- Locally Owned – No corporate red tape, just real people making real decisions in your best interest
- Healthcare-Informed – Led by a medically trained professional who understands the full spectrum of care
- Relationship-First Approach – Care starts with listening, continues with compassion, and ends with trust
- Custom-Tailored Plans – You tell us your needs; we design care that fits your life, not the other way around
- Available When You Need Us – Flexible hours, on-call support, and 24/7 availability for emergency care
- Heart-Based Hiring – We hire people you'd want in your home — and we hold them to a higher standard
Our Standards
Trust is Earned, Not Assumed
Our caregivers are hand-selected, background-checked, and trained beyond state requirements. But more than qualifications, we look for heart. We believe kindness is a skill and it’s one we demand in every hire.
We don’t cut corners. Every caregiver undergoes:
Thorough background checks
CPR and First Aid certification
State-mandated and agency-specific training
Ongoing performance reviews and client feedback checks
We follow the guidelines of the Indiana Health Coverage Programs (IHCP) and ensure compliance with FSSA and state policies for non-medical personal care. Rooted in Indiana – Serving Diverse Communities.
We proudly serve cities and counties within a 120-mile radius of Westfield, including: Carmel, Noblesville, Fishers, Zionsville, Whitestown Indianapolis, Lafayette, Fort Wayne, Muncie, Kokomo Rural towns that often go unnoticed by large franchises
We believe everyone deserves quality in-home care — not just those in big cities.
The Goal
Our Mission
Our mission is to deliver compassionate, high-quality care built on the values of trust, respect, and dignity. We believe that every individual deserves accessible care that honors their independence and personal choices. Serving clients across multiple counties in Indiana, we are committed to being a trusted partner for families seeking reliable, respectful, and professional in-home care services.
The Outlook
Our Promise to You
When you choose TrustedHands, you’re choosing more than a service. You’re choosing a team that will treat your loved one like our own. We will walk alongside you — through the tough days, the joyful ones, and everything in between — with dignity, respect, and genuine human care. Because to us, caregiving isn’t a job — it’s a calling
Giving Back
Community Involvement
We believe in supporting our community and giving back through various initiatives. Whether it’s offering care services or sponsoring activities that fosters community care at large, environmental education programs, we are dedicated to making a positive impact in the community.