Terms of Service

Terms of Service

Last Updated: 6th February, 2026

Welcome to TrustedHands Care. These Terms of Service (“Terms”) govern your access to and use of the website located at https://trustedhands.care/ (the “Site”) and the non-medical in-home care services provided by TrustedHands Care (“Agency,” “we,” “us,” or “our”).

By accessing our Site or engaging our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site or services.

1. Services Provided

TrustedHands Care is a state-licensed, locally owned in-home care provider based in Westfield, Indiana. We provide non-medical personal care services, including but not limited to:

  • Personal Care Assistance (Bathing, grooming, dressing)
  • Mobility & Transfer Assistance
  • Meal Preparation & Feeding
  • Medication Reminders
  • Light Housekeeping
  • Companionship & Safety Supervision
  • Respite Care and 24-Hour/Live-In Care

Important Disclaimer: Our caregivers are not licensed medical professionals. We do not provide medical diagnosis, treatment, or clinical nursing services. Our medication services are limited to reminders only; we do not administer medication.

2. Eligibility and Use of the Site

  • You must be at least 18 years of age to use this Site.
  • The information provided on this Site is for general informational purposes only and does not constitute medical or legal advice.
  • You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of others.

3. Service Agreements

While these Website Terms govern your use of our online platform, the specific terms of care (including rates, schedules, and specific care plans) will be governed by a separate Service Agreement signed by the client or their authorized representative prior to the commencement of care.

4. Intellectual Property

All content on this Site, including text, graphics, logos, and images, is the property of TrustedHands Care and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works from this content without our express written permission.

5. Limitation of Liability

To the fullest extent permitted by law, TrustedHands Care shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the Site or our services. While we vet our caregivers through background checks and training, the Agency is not responsible for the independent actions of third parties beyond our reasonable control.

6. Privacy Policy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Site, you consent to the practices described in the Privacy Policy.

7. Third-Party Links

Our Site may contain links to third-party websites (e.g., state health resources). We do not endorse or assume responsibility for the content or practices of these external sites.

8. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Indiana, without regard to its conflict of law principles. Any disputes arising from these Terms shall be resolved in the courts located in Hamilton County, Indiana.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting to the Site. Your continued use of the Site after changes are posted constitutes your acceptance of the new Terms.

10. Contact Information

If you have any questions about these Terms, please contact us at:

TrustedHands Care 654 Ogala Drive Westfield, IN 46074 Phone: 317-601-9899 Website: https://trustedhands.care/

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